Privacy Policy

At Tamak Blueprint Synergy Nig. Ltd. (trading as Intwit), we are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, and share your information when you use our services, including our website www.intwit.space and the Intwit Mobile App. It also details the rights you have regarding your personal data under the Nigeria Data Protection Act (NDPA) and the General Data Protection Regulation (GDPR) for users from the European Union (EU).

1. Company Information

  • Company Name: Tamak Blueprint Synergy Nig. Ltd.
  • Registered Address:No. 1a Sokoto Road, Opposite Joda Int'l School Annex, G.R.A. Birnin Kebbi, Kebbi State, Nigeria.
  • Registered Trademark: Intwit
  • Data Protection Officer: Toluwase Fatoberu
  • Contact Email: tolufatobs@gmail.com
  • Phone Number: 08069816961

2. What Data We Collect

We collect the following categories of personal data to offer our services:

  • Contact Information: Email address, phone number.
  • Identification Details: Verified by a third-party API (QoreID.com).
  • Location Data: Used to cluster users based on proximity for easy meetups.
  • User-generated content: Messages, photos, and other information shared during user interactions on the platform.
  • Behavioural data: Information about user preferences, likes, and interactions within the app.
  • Social media information: If you link your social media accounts to Intwit, we may collect data like profile information, friend lists, or interests.
  • Technical and Device Information: Information about the device you use, including IP address, device identifiers, and browser type.

3. How We Collect Your Data

We collect your personal data in the following ways:

  • Directly from you: When you register on the app or website, provide information, or use features like messaging or location-based services.
  • Device Permissions: We request permission to access your camera, microphone, contacts, and location for enhanced functionality of the app.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: For features such as location-based services, social media connections, and personalized marketing, we obtain explicit consent. You can withdraw consent at any time.
  • Performance of a Contract: We process your data to provide the services you sign up for and to fulfill our contractual obligations.
  • Legal Obligations: To comply with applicable laws and regulations in Nigeria or Europe.
  • Legitimate Interests: We rely on legitimate interests to improve our services and user experience, prevent fraud, and ensure the security of our platform. Where legitimate interest is the legal basis, we ensure that this does not override your fundamental rights and freedoms.

5. Data Retention Policy

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected.

  • Active Users: We retain personal data as long as you maintain an account with Intwit.
  • Deleted Accounts: If you delete your account, we retain your data for a maximum of 6 years, in accordance with regulatory requirements, before securely deleting it.
  • Inactive Accounts: If your account is inactive for 12 months, we may delete your account and associated data after notifying you.
  • User accounts: Data will be retained until the account is deleted by the user, or for a maximum of 6 years after deletion, to comply with regulatory requirements or resolve potential disputes.
  • Other data: Location and usage data are kept for as long as required for business and operational purposes.

6. Data Subjects' Rights

Under the NDPA and GDPR, you have the following rights regarding your personal data:

  • Access: You can request a copy of the data we hold about you.
  • Rectification: You can request that we correct any inaccurate data.
  • Erasure: You can request that we delete your data, except where we are legally required to retain it.
  • Restriction of Processing: You can request that we limit the processing of your data.
  • Data Portability: You can request that we transfer your data to another service provider.
  • Objection: You can object to our processing based on legitimate interests.
  • Withdrawal of Consent: You can withdraw consent for any data processing based on consent.

To exercise these rights, contact us via hi@intwit.space or through the app's privacy settings.

7. International Data Transfers

While we primarily process your data within Nigeria, some users may be located in the European Union (EU).

  • For EU Users: We comply with the GDPR for cross-border transfers. We ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or other legally recognized mechanisms are in place before any transfer of your data outside the EU. We only transfer your data where there is an adequacy decision or appropriate safeguards are in place.

8. Security Measures

We implement technical and organizational security measures to protect your personal data from unauthorized access, alteration, or loss:

  • Encryption: We encrypt sensitive information to protect it during transmission.
  • Access Controls: Only authorized personnel have access to your data.
  • Incident Response Plan: We have a structured process in place to respond to any security incidents, including data breaches.

9. Data Breach Notification

In the event of a data breach, we will:

  • Notify affected users and the Nigerian Data Protection Commission (NDPC) within 72 hours of detecting the breach.
  • For EU users: we will notify the relevant supervisory authorities as required by the GDPR.
  • Affected individuals will receive email notifications and guidance on how to mitigate potential risks.

10. Sharing Your Data with Third Parties

We do not share your personal data with third parties for marketing or profiling purposes. However, we may share your data with service providers to facilitate the services we offer, such as identity verification (QoreID.com). These third parties are bound by strict Data Processing Agreements (DPAs) to ensure they comply with the NDPA and GDPR.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience on our platform. No advertising cookies are used.

  • Types of Cookies: We use essential cookies for platform functionality, and analytical cookies to understand user interactions with our platform. No advertising cookies are used.
  • Consent: You will be given the option to accept or reject non-essential cookies when you visit our website or use the app. You can also manage your cookie preferences via your browser or app settings.

12. Automated Decision-Making and Profiling

We use automated processes to cluster users based on their location for ease of meetups. This processing does not have significant effects on your legal rights or interests.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. You will be notified of any significant changes via:

  • Direct notifications (email or in-app alerts).
  • Updates on our website.

14. Complaints and Redress

If you have concerns about your data protection rights, you can:

  • Contact Us: Through the app or via email at hi@intwit.space or call 08069816961.
  • Lodge a Complaint: If you feel your complaint has not been resolved, you can lodge a formal complaint with the Nigerian Data Protection Commission (NDPC) or, for EU users, with the appropriate Data Protection Authority in your country of residence.